The Growth Support Podcast
Join in to hear about Support Professional's journey through their careers and get actionable insights you can apply today.
Watch now, or listen on Spotify and Apple Podcasts. New conversations are released every Thursday!
Employee Experience with Stephen Nock
Explore what it really means to create an environment where people thrive.
Remote Culture with Kenji Hayward
Intentionally build a strong and connected team culture in a fully remote world.
Path to Executive with Philippe Mesritz
Learn what it takes to grow in each level from agent to executive
Skills & Strategies with Conor Pendergrast
The skills you need to be a more strategic CX leader today!
Customer Centric with Susana de Sousa
What does it really mean to be customer centric, and is it just a buzzword?
Support OKRs with Stacy Justino
Get your team involved and aligned with the company outcomes using Objectives and Key Results.
Scaling People with Reagan Helms
Relying on others and delegating are the first steps to scaling your career.
Being a Cost Center with Brian Levine
Understanding this reality, can help you take the best steps towards real value.
The Value of Support with Nando Steenhuis
A non-Support CEO’s perspective on what Support leaders can do to drive maximum value to the organization.
Defining Values with Paul Tucker
Define your values as and organization, and build a value-driven culture.
Relationship Building with Steve Tondè
Learn about the importance of building relationships within your organization and teams to become a better business partner.
Learning to Lead with Alex Plasket
Alex Plasket shares his experience growing into Support Leadership, his learnings along the way, and where he goes to for support throughout the journey!
Strategy to Action with Andrew Ríos
Andrew Ríos returns to Growth Support to share insights on how to turn your strategy into a reality and make it happen!
Remote Onboarding with Laura Bedoya
See what it’s like to onboard with Laura in a fully remote, and global company. Get people started off on the right foot, and engaged!
Support Reports People Will Love with Andrew Ríos
Create a Support Report that people will love to read! They are actionable, and speak the language of the business.
Personal Performance with Amiee Twigg
Understanding the why behind performance can go such a long way to creating a healthy and high-performing team!
Discovering Leadership with Matt Dale
Discover if leadership is right for you, identify leaders within teams, and foster a culture of success.
Intentionally build a strong and connected team culture in a fully remote world.