Scaling People with Reagan Helms

Growing with an organization can come with many different phases.

Reagan Helms, VP of Customer Experience @ Planning Center joins me to share his experience from Agent to VP, and how he has thought about growing his teams.

We're talking:

  • When to start growing / scaling your teams

  • When to think about moving from Generalist to Specialists

  • Hiring External vs. Internally

  • Delegation and Trust

  • And how you should think about scaling yourself.

Hope that you enjoy this conversation!!

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Customer Insights with Ilai Szpiezak

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Being a Cost Center with Brian Levine