Support Reports People Will Love
Knowing what information to share with the Business about your Support Function can be challenging... but it's critical. Ríos joins me for this conversation on what makes up a great report that people will love to read and the best practices in making reports that fuel your Organization!
Andrew is a technologist, runner, and passionate CX leader with 25 years of experience. He has played every position on a customer experience team and built world-class global support teams at startups and Fortune 100 companies such as Megapath, Fitbit, Cisco, and Turntide Technologies. He is passionate about career development and the professional growth of CX leaders and teams.