The Growth Support Podcast
Join in to hear about Support Professional's journey through their careers and get actionable insights you can apply today.
Watch now, or listen on Spotify and Apple Podcasts. New conversations are released every Thursday!
Value and Friction with Craig Stoss
Measure CX the right way by continuously reducing friction and adding value in the right places.
Beyond CSAT with Sarah Betts
CSTA isn’t the only Support metric out there. Learn how to measure what is the most impactful for you with Sarah Betts
Support Reports People Will Love with Andrew Ríos
Create a Support Report that people will love to read! They are actionable, and speak the language of the business.
Intentionally build a strong and connected team culture in a fully remote world.