Discovering Leadership

What Sparked this Conversation? 

Finding out if leadership is right for you can be tough! And developing leaders within your teams, even more so. I was really curious to see how Matt approached this, from his experience as a leader, mentor, and now fractional leader. 

In this conversation, I was able to sit down with Matt Dale, the Founder of Moxie CX, whose greatest joy of his professional life has been mentoring new leaders and helping them develop highly functional teams. Those he's mentored have moved from individual contributor roles to become managers, directors, and VPs in their companies.

Moxie CX is a consulting firm that evaluates where your company is today and then uses their decades of experience to guide you to level up your company’s customer experience. They focus on companies in transition, partnering with them to build out a CX strategy that wows their customers, scales efficiently, reduces churn, and sets them up for success.

Matt is curious by nature and enjoys digging into problems to figure out their root causes. Once causes are revealed he shines at developing creative solutions to fix the underlying issues. He loves helping teams solve interesting problems.