The Growth Support Podcast

Join in to hear about Support Professional's journey through their careers and get actionable insights you can apply today.

Watch now, or listen on Spotify and Apple Podcasts. New conversations are released every Thursday!

Featured

Intentionally build a strong and connected team culture in a fully remote world.

Value and Friction with Craig Stoss

Measure CX the right way by continuously reducing friction and adding value in the right places.

Neal Travis 12/12/24 Neal Travis 12/12/24

Get started with voice of the Customer (VoC) and translate customer insights into business impact.

Neal Travis 4/25/24 Neal Travis 4/25/24

CSTA isn’t the only Support metric out there. Learn how to measure what is the most impactful for you with Sarah Betts

Neal Travis 9/13/23 Neal Travis 9/13/23

Showcase your support function's value to the organization by measuring for business outcomes, not just metrics.