
The Growth Support Podcast
Join in to hear about Support Professional's journey through their careers in Support and their insights into the world of Support.
Started in September 2023, the Growth Support Podcast focuses on practical conversations with practitioners. Every guest is bringing their real-world experience, and at least one actionable thing you can use today. Join as we talk about all things customer, and explore a better career in Support.
Watch now, or listen on Spotify and Apple Podcasts. New conversations are released every Thursday!
Beyond CSAT with Sarah Betts
CSTA isn’t the only Support metric out there. Learn how to measure what is the most impactful for you with Sarah Betts
Business Outcomes
Showcase your support function's value to the organization by measuring for business outcomes, not just metrics.