The Growth Support Podcast
Join in to hear about Support Professional's journey through their careers in Support and their insights into the world of Support.
Started in September 2023, the Growth Support Podcast has quickly become a place for members of the Support Industry to share their journeys, learnings, and more! These sessions are recorded as regular video calls so that it may feel like you are a part of the conversation and the aim is to be as practical as possible.
Watch now, or listen on Spotify and Apple Podcasts. New conversations are released every Thursday!
Building a Taxonomy with Nick Cannariato
Best practices when building your tagging setup and collecting data in Support.
Starting with AI with Mike Heap
A practical walkthrough of implementing AI within your organization. Best practices, traps to look out for, and more!
Manage Your Tech Stack
Choose the tools that work for you, learn how to optimize them, avoid tech debt early, and managing your vendors!
Unlocking AI Potential
Best practices and misconceptions around implimenting AI within your teams.