The Growth Support Podcast

Join in to hear about Support Professional's journey through their careers in Support and their insights into the world of Support.

Started in September 2023, the Growth Support Podcast focuses on practical conversations with practitioners. Every guest is bringing their real-world experience, and at least one actionable thing you can use today. Join as we talk about all things customer, and explore a better career in Support.

Watch now, or listen on Spotify and Apple Podcasts. New conversations are released every Thursday!

Neal Travis 11/6/24 Neal Travis 11/6/24

The Value of Support with Nando Steenhuis

A non-Support CEO’s perspective on what Support leaders can do to drive maximum value to the organization.

Neal Travis 10/9/24 Neal Travis 10/9/24

Defining Values with Paul Tucker

Define your values as and organization, and build a value-driven culture.

Neal Travis 1/22/24 Neal Travis 1/22/24

Strategy to Action

Andrew Ríos returns to Growth Support to share insights on how to turn your strategy into a reality and make it happen!

Neal Travis 10/24/23 Neal Travis 10/24/23

Shifts in SaaS Support

How the state of SaaS Support has changed, where it is now, and where it's headed into the future.

Neal Travis 9/13/23 Neal Travis 9/13/23

Business Outcomes

Showcase your support function's value to the organization by measuring for business outcomes, not just metrics.